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articles/faq.md

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+# Frequently Asked Questions
+
+**How do I sign up for an account?**
+
+Simply by going to our [signup page](/signup.php) and filling in the
+form. You can ask for help in \#thunix on tilde.chat, or you can
+[contact us](/contact.php), if you run into any difficulties.
+
+**Who is running thunix?**
+
+The current system administrators are [amcclure](/~amcclure),
+[ubergeek](/~ubergeek), [Naglfar](/~naglfar), and
+[fosslinux](/~fosslinux).
+
+**What happened to the old thunix? Why the name change?**
+
+The original machine and founder dissappeared without any warning to
+anyone, including server staff. For this reason, most things were not
+backed up, and we needed to obtain a new domain name, and a new set of
+machines.
+
+**I want a new package installed, or I want something changed on
+Thunix!**
+
+Excellent! We're looking to make this system useful for the
+community! You can submit a PR or an issue
+[here](https://tildegit.org/thunix/ansible) to request the system
+change.
+
+**Can I get password-based login? Old thunix had it!**
+
+No. Sorry. Not for
+shell access. For other integrated services, password auth will be
+enabled, but not for your ssh connection. We use key based
+authentication, as it's more secure, and more convienent for you, to be
+honest.
+
+**I want to run {fill in the blank} server, but I can't seem to access
+it?**
+
+The only exposed ports to the internet are services as defined in
+our [ansible playbook.](https://tildegit.org/thunix/ansible) If there is
+a public service you want to see, open an issue, or do a pull request
+for it, and we'll probably enable it without much question.
+
+**That's too hard! Can you just open the port up for this service I have
+running?**
+
+No. Due to security issues, we cannot. HOWEVER! You can
+certainly use an [SSH tunnel](https://duckduckgo.com/?q=ssh+tunnnel) to
+access it.
+
+**Old thunix did {fill in the blank}, and now it doesn't. Make it work
+like it used to!**
+
+There was a huge changeover. Maybe we can get
+something going old thunix had, and maybe not. You can mention it in the
+IRC channel, and we'll see what we can do.
+
+**How can I access my thunix email?**
+
+You can use the following for your
+mail settings (This is Thunderbird's setting screen, but the settings
+are the same):
+
+[![](https://thunix.net/images/mail.png)](https://thunix.net/images/mail.png)