2. Debate the issue, do not engage in personal attacks / Flamewars.
3. Before posting a question, first research your problem by reading past messages on this list and other sources on the internet.
4. Send really descriptive questions or informational postings.
5. Follow up with a brief note on the solution.
6. Keep your messages closely related to the topic of the thread your replying to.
7. Write a good subject line.
8. Keep your email short and to the point, Don't send meaningless messages, like "me too" or "thank you" posts that do not contribute to the conversation.
9. Provide URLs to articles wherever possible.
10. Don't be critical of people's questions posted to the email discussion group.
11. If in doubt, send a message to the list moderator and ask.